we will accept returns & exchanges for sizing purpose, but it subjects to stock availability.
You must return your item(s) within seven (7) days of receiving your order. The return must come back in retail quality - unwashed, unworn and with original tags. Please note, that return shipping costs are at the expense of the customer.
If your return does not meet our requirements, we will let you know and you will be responsible to pay for the return shipping to receive the item again.
On sale item will not be accepted for any returns or exchanges.
In the case of faulty items, you can receive a refund. Faulty items must be sent back to Dr Mister, and we will approve the fault before issuing a credit or refund inclusive of the shipping fees.
If you want to try on or even touch and feel our products, you can make a visit to our retail stockists nearest to your area as stated below.
In the case that our retail stockists is not near you, you can try to order it online.
we are working hard on expanding our reach, and we hope soon we will be around you. Cheers
Official Retail Stockists
Outpozt @ The Mall, Mid Valley Southkey Johor Bahru
55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Plug My @ Sunway Velocity Mall Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur, Malaysia
Local Lab @ Queensbay Mall Penang
11900 Bayan Lepas, Pulau Pinang, Malaysia